Privacy Notice

How PeerDoor uses your data

PeerDoor connects people preparing for jobs with mentors who work at the companies they’re aiming for. To do that we need some of your personal data. This notice says, plainly, what we collect, why, who sees it, how long we keep it, and how you stay in control. Effective 26 October 2026.

What we collect

If you’re preparing for a job (a candidate)

Account: your name, email address and password (stored securely, never readable by us).
Your goal: the roles and companies you’re aiming for, and your experience, if you add them.
When you book or buy a service: your answers about what you want help with, your resume and LinkedIn (if you share them), and your payment (handled by Razorpay; we never see your card or bank details).
What you send: chat messages and files, your feedback and ratings, and support messages.

If you’re a mentor

Your application: your name, work and personal email, phone, role, company, experience, past companies, LinkedIn, photo, intro video and answers.
To pay you: your UPI ID, and records of what you’ve earned and been paid.
Your profile and work: your services, prices and hours, what you deliver, your chat messages, and any blog posts.

For everyone

Calls: video calls happen in your browser; if you agree to recording, their audio, transcript and summary.
Security and activity logs: sign-ins, and actions taken on your account, to keep it safe.
When something breaks: a technical report of the error (the page, your browser, what failed), so we can fix it. It doesn’t include your name, email or messages.
Page visits: which pages are visited and roughly where from, counted without cookies and without identifying you, so we can see what’s useful.

Why we use it

To run your account and the service: booking intro calls, video calls, chat, paid services, payments, refunds and payouts.
To show a mentor what they need to help you (and you, the mentor you’re working with).
To email you about your bookings, services and account.
To keep PeerDoor safe: preventing fraud and abuse, and fixing problems.
To meet legal duties, such as keeping payment records for tax.

We don’t sell your data, and we don’t show you ads.

Call recording and AI summaries

If both people on a call have agreed, its audio is recorded so we can give you both a transcript and an AI-written summary of what was discussed. The audio is deleted as soon as the transcript is made. If either person hasn’t agreed, the call isn’t recorded.

This is your choice, and you can change it any time in Account & privacy. Turning it off stops future calls being recorded.

Who sees it

The person you’re working with: a mentor sees your name, your answers, and anything you share for a booking or service; you see the mentor’s profile.
The PeerDoor team, only when needed to run the service, help you, or keep it safe. Every admin action is logged.
Service providers who process data for us, under contract, and only to provide their service:

Provider	What for	Where
Supabase	Our database, sign-in and file storage	Singapore
Vercel	Hosting the website	Singapore and global edge
Razorpay	Taking payments and refunds	India
Fireworks AI	Writing the AI summary of a call from its transcript (only for calls you’ve agreed to record), and the free resume readiness check (the resume and job you upload). It doesn’t keep this data.	United States
Groq	Turning call audio into a transcript and an AI summary (only for calls you’ve agreed to record)	United States
Resend	Sending emails	United States
Sentry	Reporting errors so we can fix them (technical details only: not your name, email or messages)	United States
Vercel Web Analytics	Counting page visits, without cookies and without identifying you	Global

Some providers are outside India. Transfers follow Indian law, including any restrictions the government sets.

How long we keep it

Your account, profile and messages	Until you delete your account (then erased within 14 days, after a grace period to change your mind)
Call audio	Deleted as soon as the transcript is made
Call transcripts and summaries	Until you delete your account, or withdraw consent for recording (future calls aren’t recorded)
Records of payments, orders and payouts	For as long as tax and accounting law requires (typically 8 years), without your name or contact details once your account is deleted
Security and activity logs	At least one year, as the law requires, then deleted

Your rights

See your data: download a copy any time from Account & privacy.
Correct it: edit your profile, or ask us.
Delete it: delete your account from Account & privacy. You’ll have 14 days to change your mind.
Withdraw consent: turn call recording off in Account & privacy, as easily as you turned it on. Withdrawing doesn’t affect what was done before.
Nominate someone to act for you if you die or can’t act yourself: email us with their name and contact details.
Complain: to us first (below); if you’re not satisfied, to the Data Protection Board of India.

You must be 18 or older

PeerDoor is for adults. By using it you confirm you’re 18 or older. If we learn an account belongs to someone younger, we’ll close it and delete their data.

Questions and complaints

Our privacy contact is The PeerDoor team, at privacy@peerdoor.in. We answer every question and complaint within 90 days. You can also use Contact us in the app. If you’re not satisfied with our answer, you can complain to the Data Protection Board of India.

PeerDoor · Address to be added

If this notice changes in a way that matters, we’ll tell you and ask again before it applies to you.